Right of withdrawal

1. The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The period specified in paragraph 1 begins upon delivery of the Product to the Consumer or a person designated by the Consumer other than the carrier.
3. In the case of an Agreement covering multiple Products delivered separately, in batches, or in parts, the period specified in paragraph 1 begins upon delivery of the last item, batch, or part.
4. In the case of an Agreement involving the regular delivery of Products for a specified period (subscription), the period specified in paragraph 1 begins upon taking possession of the first item.
5. The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. To meet the withdrawal period, it is sufficient for the Consumer to send the declaration before the expiry of this period. 6. The declaration may be sent by traditional mail, fax, or electronically by sending the declaration to the Seller's email address or by submitting the declaration on the Seller's website – the Seller's contact details are specified in § 3. The declaration may also be submitted on the form, a template of which is attached as Annex 1 to these Terms and Conditions and as an annex to the Act of 30 May 2014 on Consumer Rights, but this is not mandatory.
7. If the Consumer sends the declaration electronically, the Seller will immediately send the Consumer a confirmation of receipt of the declaration of withdrawal from the Agreement to the email address provided by the Consumer.
8. Consequences of withdrawal from the Agreement:
a. In the event of withdrawal from a Distance Agreement, the Agreement is deemed not to have been concluded. b. In the event of withdrawal from the Agreement, the Seller shall immediately, no later than 14 days from the date of receipt of the Consumer's notice of withdrawal, refund all payments made by the Consumer, including delivery costs, excluding additional costs resulting from the Consumer's choice of a delivery method other than the least expensive standard delivery method offered by the Seller.
c. The Seller shall refund the payments using the same payment methods used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not incur any costs for the Consumer.
d. The Seller may withhold the refund until the Product is received back or until proof of shipment is provided, whichever occurs first.
e. The Consumer should return the Product to the Seller's address specified in these Terms and Conditions immediately, no later than 14 days from the date on which the Consumer informed the Seller of their withdrawal from the Agreement. The deadline will be met if the Consumer returns the Product before the 14-day period expires.
f. The Consumer bears the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not be returned by regular mail.
g. The Consumer is only liable for any diminished value of the Product resulting from its use other than necessary to establish the nature, characteristics, and functioning of the Product.
9. If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as the costs of returning the Product, will be included in the Product description in the Store. 10. The right to withdraw from a distance contract does not apply to the Consumer in the case of a contract:
a. where the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or intended to meet their individual needs,
b. where the subject of the service is an item delivered in a sealed package that cannot be returned after opening the package for health or hygiene reasons if the package was opened after delivery,
c. where the subject of the service is an item that spoils quickly or has a short shelf life,
d. for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the Seller has performed the service, the Consumer will lose the right to withdraw from the Contract,
e. where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period,
f. where the subject of the service are items that, due to their nature, after delivery, are inextricably linked to other items,
g. where the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract, and the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control,
h. where the subject of the service are recordings